Customer Services
Help! I Need Somebody!
In a hurry? You'll find 99% of the questions we get asked in one of these sections:
- How It Works / How To Order
- Your Voucher
- Locations
- Delivery & Returns
- Voucher Extensions / Replacements
If your question relates to a particular product, you'll usually find that we answer product-specific questions somewhere on the page.
Are we hopelessly wrong? In that case, you'll need to...
Call Us
If telephony’s your bag, you can always to speak to a member of our Customer Service Team. They are really taking the ‘team’ thing too far. No one asked them to get uniforms. And ride around in a van solving mysteries.
You can call them from 9am to 5.30pm Monday to Friday (excluding holidays).
Phone: 020 8275 5256 or 0844 88 88 788 if you'd prefer a non-geographic number [Calls cost 5p per minute from a BT landline.]
Email Us
Being gigantic nerds and socially unacceptable, we tend to prefer emails to phone calls. That way, if you're a girl, you won’t see how flustered and sweaty we get. And, also being nerds, we are online almost constantly. Except when we are crying.
Email us at any time of the day or night, 365 days a year, 52 weeks of the Trivector. We’ll try to get back to you within four hours (during weekday office hours).
Contact Us
Post Us
If you wish to send a telex or radioresponsegram or (hah!) letter, our postal address is:
Wish.co.uk
27 Mortimer Street
London
W1T 3BL
